A visit should make everyday life easy to picture. At Willow Grove, routines and preferences come into the conversation alongside accommodation and care needs.
We say what daily support actually includes.
On the tour we discuss staffing, available services, assessment requirements and how we communicate with families. Needs are reviewed on a schedule, and accommodation, additional support and agreement terms are set out in writing.
- Which needs can the community assess and support?
- How are staffing and family communication explained?
- Which fees and changes in support are described in the agreement?
Put this perspective into practice.
Each guide below covers what the service involves and the questions worth bringing to your private tour.
Dining & daily experiences
Three restaurant-style meals a day, a café, fitness and arts studios and outings every week, all included in residence plans.
- What should I understand about the process and inclusions for dining & daily experiences?
- How are individual support needs assessed against the community’s staffing and licensed care capabilities?
- Which accommodation, assistance, dining and additional-care charges are included in the agreement?
Family transition planning
A dedicated move-in coordinator for the practical side of moving and the conversations that come with it, from first visit to settling in.
- What should I understand about the process and inclusions for family transition planning?
- How are individual support needs assessed against the community’s staffing and licensed care capabilities?
- Which accommodation, assistance, dining and additional-care charges are included in the agreement?
Independent living
Apartment residences with chef-led dining, housekeeping, transport and a full calendar, from $4,400 per month with no buy-in.
- What should I understand about the process and inclusions for independent living?
- How are individual support needs assessed against the community’s staffing and licensed care capabilities?
- Which accommodation, assistance, dining and additional-care charges are included in the agreement?
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