What something costs at Willow is part of the first conversation, not the last.
How pricing is explained in person.
You see the figure, what it includes and the terms around it before you are asked to decide anything. Deposits, dates and the conditions for changing your mind are written down and handed to you.
- What does the figure include, and what sits outside it?
- How do deposits, holds and changes work?
- What is confirmed in writing, and when?
Put this perspective into practice.
Each guide below covers what the service involves and the questions worth bringing to your private tour.
Family transition planning
A dedicated move-in coordinator for the practical side of moving and the conversations that come with it, from first visit to settling in.
- What should I understand about the process and inclusions for family transition planning?
- How are individual support needs assessed against the community’s staffing and licensed care capabilities?
- Which accommodation, assistance, dining and additional-care charges are included in the agreement?
Dining & daily experiences
Three restaurant-style meals a day, a café, fitness and arts studios and outings every week, all included in residence plans.
- What should I understand about the process and inclusions for dining & daily experiences?
- How are individual support needs assessed against the community’s staffing and licensed care capabilities?
- Which accommodation, assistance, dining and additional-care charges are included in the agreement?
Assisted living
Personal support with daily living, medication and wellness, planned from a nurse’s assessment and included in one monthly fee.
- What should I understand about the process and inclusions for assisted living?
- How are individual support needs assessed against the community’s staffing and licensed care capabilities?
- Which accommodation, assistance, dining and additional-care charges are included in the agreement?
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