How it works.
What to expect, start to finish.
Our specialist measures the staircase and reviews transfers, user needs and the installation environment; suitability, load limits and clearances are confirmed before ordering, and we welcome input from an occupational therapist when one is involved.
Your project, step by step
- Before
We measure on site, talk through what you need and send a written quote with product options within two business days.
- During
Installation is booked in a window that suits you. Our crew protects your home, works cleanly and talks you through anything that changes on the day.
- After
We show you the finished work, hand over the care notes and any warranties, and stay a text away for anything that comes up.
Know the names.
The makers, products and standards we reference when we talk about rental & short-term options.
Handicare by Savaria
The Handicare 1100 straight stairlift. Its rail fixes to the stair treads rather than the wall, so it goes in within a day and comes out cleanly when you no longer need it.
Official informationManufacturer and product names belong to their owners and link to official information. No affiliation or authorized-provider status is implied.
Good to know.
How long does the work take?
Your written quote states the schedule for rental & short-term options. Most installs are finished in a day or two, and we confirm the arrival window by text the day before.
Do you handle permits and engineering?
Yes, whenever the work needs a permit. We pull it and book the inspection, and both are on your quote before anything is scheduled.
What happens after the assessment?
Within two business days you receive a written quote with product options and a schedule. Nothing is ordered until you approve it.
Questions worth bringing.
- What should the site assessment and written scope establish for rental & short-term options?
- How will staircase measurements, transfers, seating needs and household access determine suitability?
- What verified load limits, installation changes, battery behavior, servicing and call-out arrangements should I confirm?
Before you book.
Every project starts on site. You receive a written scope, a schedule and a price range before design begins, and nothing moves to contract until you approve it. Final scope and pricing are confirmed after your site assessment.