What something costs at Vale is part of the first conversation, not the last.
How pricing is explained in person.
You see the figure, what it includes and the terms around it before you are asked to decide anything. Deposits, dates and the conditions for changing your mind are written down and handed to you.
- What does the figure include, and what sits outside it?
- How do deposits, holds and changes work?
- What is confirmed in writing, and when?
Put this perspective into practice.
Each guide below covers what the service involves and the questions worth bringing to your private tour.
Heirloom redesign
Family stones and metal reimagined into a piece you will wear, with a written valuation of what can be reused.
- What should I understand about the process and inclusions for heirloom redesign?
- How will stone documentation, metal specifications, design approvals and sourcing descriptions be verified?
- Which resizing, repair, warranty and return arrangements apply to a custom or made-to-order piece?
Resizing, repair & care
Resizing, prong retipping, rhodium plating and cleaning in our own workshop, most of it ready within five business days.
- What should I understand about the process and inclusions for resizing, repair & care?
- How will stone documentation, metal specifications, design approvals and sourcing descriptions be verified?
- Which resizing, repair, warranty and return arrangements apply to a custom or made-to-order piece?
Custom jewelry design
One-of-a-kind pieces from a sketch, a story or a stone you already own, designed with you and made by hand.
- What should I understand about the process and inclusions for custom jewelry design?
- How will stone documentation, metal specifications, design approvals and sourcing descriptions be verified?
- Which resizing, repair, warranty and return arrangements apply to a custom or made-to-order piece?
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